Your privacy matters to us. This Privacy Policy explains how bnw55 collects, uses, stores, and protects your personal information in accordance with Philippine law.
bnw55 ("bnw55", "we", "us", "our") is committed to protecting the privacy and personal data of every player who uses the bnw55 online gaming platform at bnw55.net (the "Platform"). This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect your personal information when you access or use any part of the bnw55 Platform, including all games, features, promotions, and customer support services.
This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By registering an account or using the bnw55 Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
Your Data, Your Rights: Under the Philippine Data Privacy Act of 2012, you have the right to be informed, to access, to correct, to erase, to object, to data portability, and to lodge a complaint with the National Privacy Commission. See Section 11 for full details.
bnw55 acts as the personal information controller (PIC) in respect of the personal data collected through the Platform. As PIC, bnw55 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with the Data Privacy Act of 2012 and all applicable Philippine data protection regulations.
Where bnw55 engages third-party service providers to process personal data on its behalf (for example, payment processors or identity verification providers), those parties act as personal information processors (PIPs) and are contractually bound to process your data only on bnw55's documented instructions and in accordance with applicable law.
For all data privacy inquiries, please contact our Data Protection Officer (DPO) using the details provided in Section 14 of this Policy.
bnw55 collects the following categories of personal data from players:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, government-issued ID number (e.g., PhilSys National ID, passport, driver's licence, SSS/GSIS ID), nationality |
| Contact Data | Philippine mobile number, email address, residential address (city/province) |
| Account Data | Username, encrypted password, account registration date, account status |
| Financial Data | GCash or PayMaya account reference, bank account details (for withdrawal), transaction history, deposit and withdrawal amounts in Philippine Peso (₱) |
| Gaming Data | Game history, wager amounts, win/loss records, bonus usage, session duration |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens, login timestamps |
| Communications Data | Customer support chat transcripts, email correspondence, feedback submissions |
| Verification Data | Copies of government-issued ID documents, selfie photographs submitted for KYC verification, proof of address documents |
bnw55 does not collect sensitive personal information (as defined under the Data Privacy Act) beyond what is strictly necessary for identity verification and regulatory compliance purposes. We do not collect information about your racial or ethnic origin, political opinions, religious beliefs, or health data except where directly relevant to a responsible gaming assessment conducted at your request.
bnw55 collects personal data through the following means:
bnw55 uses your personal data for the following purposes:
Marketing Communications: You may opt out of marketing communications from bnw55 at any time by contacting our support team. Opting out of marketing will not affect transactional or security-related communications, which are necessary for the operation of your account.
Under the Data Privacy Act of 2012, bnw55 processes your personal data on the following legal bases:
bnw55 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
We engage trusted third-party service providers who process personal data on our behalf as personal information processors. These include:
All service providers are contractually required to process your data only on bnw55's documented instructions, to maintain appropriate security measures, and to comply with the Data Privacy Act of 2012.
bnw55 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Philippine National Police (PNP), the National Bureau of Investigation (NBI), or any other competent Philippine authority where required by law, regulation, court order, or lawful regulatory directive. Such disclosures will be made only to the extent strictly necessary to fulfil our legal obligations.
In the event of a merger, acquisition, restructuring, or sale of all or part of bnw55's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.
bnw55 does not transfer your personal data outside the Philippines unless the recipient country provides an adequate level of data protection, or appropriate contractual safeguards are in place in accordance with NPC guidelines. Where cross-border transfers are necessary, we will inform you and obtain your consent where required by law.
bnw55 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure |
| Financial transaction records | 10 years, as required by the Anti-Money Laundering Act |
| KYC verification documents | 5 years after account closure or last transaction |
| Gaming history and session logs | 5 years from the date of the gaming session |
| Customer support communications | 3 years from the date of the last interaction |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
| Technical and access logs | 12 months from the date of collection |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with bnw55's data disposal procedures. Anonymised data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.
bnw55 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include, but are not limited to:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bnw55 will notify the National Privacy Commission and affected players in accordance with the timelines and requirements prescribed by the Data Privacy Act of 2012 and NPC Circular No. 16-03.
Your Role in Security: While bnw55 takes every reasonable precaution to protect your data, you also play an important role. Keep your bnw55 login credentials confidential, use a strong and unique password, and contact our support team immediately if you suspect any unauthorised access to your account.
bnw55 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. We use the following types of cookies:
These cookies are essential for the Platform to function and cannot be disabled. They include session management cookies that keep you logged in to your bnw55 account and security cookies that help protect against fraud and unauthorised access.
These cookies remember your preferences and settings (such as your preferred language and display options) to provide a more personalised experience on the bnw55 Platform.
We use analytics cookies to understand how players interact with the Platform — for example, which games are most popular, how long sessions last, and where players encounter difficulties. This data is used in aggregate and anonymised form to improve Platform performance and user experience.
You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the bnw55 Platform, including your account. For more information on managing cookies, refer to your browser's help documentation.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by bnw55:
To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within thirty (30) days of receipt, in accordance with NPC guidelines. We may need to verify your identity before processing your request.
NPC Contact: The National Privacy Commission of the Philippines can be reached at its official website. bnw55 encourages players to first contact our DPO to resolve any data privacy concerns before escalating to the NPC.
The bnw55 Platform is strictly intended for persons who are at least 21 years of age, in accordance with Philippine law and PAGCOR regulations. bnw55 does not knowingly collect personal data from persons under 21 years of age.
If bnw55 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately close the relevant account, delete the associated personal data, and forfeit any account balance in accordance with our Terms & Conditions.
If you are a parent or guardian and believe that your child under 21 has registered on the bnw55 Platform, please contact our Data Protection Officer immediately using the details in Section 14 so that we can take prompt action.
bnw55 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When material changes are made, we will notify registered players via the email address associated with their account and/or by displaying a prominent notice on the Platform.
The date of the most recent revision is always indicated at the top of this page. Your continued use of the bnw55 Platform following the effective date of any revised Policy constitutes your acknowledgment of the changes. We encourage you to review this Policy periodically to stay informed about how bnw55 protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by bnw55, please contact our Data Protection Officer (DPO):
Data Protection Officer – bnw55
Email: [email protected]
General Support: [email protected]
Live Chat: Available within the bnw55 Platform after login
Response Time: Within 30 days of receipt of a verified request
Support Hours: 24/7, including Philippine public holidays
All email addresses above are provided as plain text for reference only. Please do not send sensitive personal or financial information via email. For account-specific matters, please use the secure Live Chat feature within the bnw55 Platform.
All data transmitted between your device and bnw55 is protected by industry-standard TLS encryption, keeping your personal and financial information secure in transit.
bnw55 processes all personal data in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the guidelines of the National Privacy Commission.
bnw55 has appointed a Data Protection Officer to oversee all data privacy matters and serve as your point of contact for any personal data requests or concerns.
bnw55 never sells your personal data to third parties. Your information is used solely to operate your account, comply with Philippine law, and improve your gaming experience.
We keep your data only as long as legally required or operationally necessary. Financial records are retained for 10 years per AML law; other data is deleted sooner.
Access, correct, delete, or port your data at any time. bnw55 responds to all verified data privacy requests within 30 days, in line with NPC guidelines.
Now that you know how bnw55 protects your personal data, you can play with full confidence. Join Filipino players across Manila, Cebu, Davao, and beyond — fast GCash deposits, fair games, and 24/7 support await.
For players 21 years and above only. Please gamble responsibly.